It's where we spend a third of our lives. And the workplace of the future is going to be a great place. We're dedicated to bringing that to life for people everywhere. That's why we put people at the heart of everything we do. Our people have a passion for learning, building, and innovating.

Who We Are At Wayfair, our strong technology offerings help our customers find and order the perfect products for their needs, and it's our award-winning, in-house customer service team that brings a human touch and empathy to help build brand trust and customer loyalty. Our Customer Service team has offices in Galway, Berlin and EU Virtual teams and our focus is continuously innovating and improving to offer the Best in Class Customer Experience. The'Create Standards' team leverages a creative approach and quantitative skills to answer high-level business and strategy questions that are most impactful to create the best possible customer experience through designing journeys to enable us to provide the highest level of care. This team is highly cross-functional and working in close partnership with Senior leadership and global stakeholders to solve the most complex problems across a variety of operational workstreams. The Create team is an internal team that acts as a lighthouse for the wider business, that seeks to make improvements by shining the light on the true customer experience, learning from the good and the bad and driving change through people allocation, processes, and technology.